Terms of Service

1. Introduction
Welcome to NE AI Innovation Labs (“Company,” “we,” “our,” “us”). By accessing or using our website (www.neailabs.com), you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Use of Our Services
You must be at least 18 years old to use our services. By using our website, you agree not to:

• Violate any laws or regulations.
• Engage in fraudulent, misleading, or illegal activities.
• Interfere with or disrupt the security or functionality of our website.

 

3. Intellectual Property
All content, including but not limited to text, images, graphics, and digital products, is the property of www.neailabs.com and is protected by copyright and trademark laws. Unauthorized reproduction or distribution is prohibited.

4. Purchases & Payments
By making a purchase on our site, you agree to provide accurate payment details. All sales are final unless otherwise stated. We reserve the right to refuse or cancel orders at our discretion.

5. Refund Policy

All sales are final, and we do not offer refunds, exchanges, or returns for any products or services purchased through our website. By completing a transaction, you acknowledge that you understand and agree to this policy. Exceptions may be made in rare cases at our sole discretion, such as when a product is found to be defective or not delivered as described. If you believe you qualify for an exception, please contact our support team at support@neailabs.com within 14 days of purchase with relevant details and proof of issue. However, we make no guarantees regarding refunds or exchanges under any circumstances.

6. Limitation of Liability
We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. Your use of our website is at your own risk.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

8. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised terms.

9. Contact Information
For any questions regarding these terms, please contact us at info[at]neailabs[dot]com.